Privacy Policy

Last updated: October 18, 2025

This Privacy Policy describes how The Uncanny Files ("we", "us", or "our") collects, uses, and protects your information when you use our website at theuncannyfiles.com.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Submit stories or eyewitness accounts
  • Communicate with us via email
  • Participate in surveys or research

This may include your name, email address, and any message content you choose to share.

Usage Information

We automatically collect certain information when you visit our website, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent
  • Device type and operating system
  • Referral sources

This information is collected through standard web server logs and Google Analytics.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how you use our site
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings.

How We Use Your Information

We use collected information for the following purposes:

  • To respond to your inquiries and messages
  • To improve our website and content
  • To research and document paranormal and mysterious phenomena
  • To communicate about our findings and updates
  • To ensure security and prevent abuse
  • To comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer or merger
  • For research purposes (with anonymized data only)

Any shared information is handled with the same care as described in this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

  • SSL/TLS encryption for all data transmission
  • Secure server infrastructure
  • Limited access to personal data
  • Regular security audits

Data Retention

We retain personal information only as long as necessary for the purposes stated in this policy, or as required by law. Contact form submissions are typically retained for up to 2 years, unless you request deletion or we determine longer retention is necessary.

Your Rights

You have certain rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Opt-out: Opt out of communications or processing

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it immediately.

Third-Party Services

Our website uses Google Analytics and Google Fonts. These services have their own privacy policies:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Your privacy and trust are important to us. We are committed to protecting your personal information and handling it responsibly.